Privacy Policy

 

Last updated: 24-11-2025

MonkeyMediaWebs (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable Spanish laws.

Company Information:
MonkeyMediaWebs
Bonavista 2, Denia, 03700 Alicante, Spain
Phone: +34 623 760 560
Email: info@monkeymediawebs.com

1. Data Controller

MonkeyMediaWebs is the Data Controller responsible for the processing of your personal data.

2. Personal Data We Collect

2.1 Contact & Identity Information

  • Name

  • Email address

  • Phone number

  • Address

  • Company information (if applicable)

2.2 Payment & Billing Information

  • Payment method details

  • Subscription and invoice records

  • Transaction history

2.3 Technical Information

  • IP address

  • Device and browser type

  • Cookies and usage data

  • Website interaction statistics

2.4 Communication Data

  • Information you send via forms, email, or phone

3. Legal Basis for Processing

We process your data based on:

Contractual necessity

To provide website development, hosting, maintenance, or subscription services.

Legitimate interest

To improve performance, prevent abuse, and communicate necessary updates.

Legal obligation

To comply with accounting, tax, and regulatory requirements.

Consent

For cookies, analytics, and marketing communications.

4. How We Use Your Data

We use your personal data to:

  • Create, manage, and maintain your website

  • Process payments (one-time or monthly subscription)

  • Send invoices, reminders, and service updates

  • Provide customer support

  • Improve website functionality and user experience

  • Fulfill legal obligations

We do not use your data for any automated decision-making.

5. Data Sharing

We only share your personal information with:

  • Payment processors

  • Hosting and technical service providers

  • Legal authorities when required

We never sell your data to third parties.

6. Data Retention

We keep your data only as long as necessary:

  • Service-related data: for the duration of your contract (minimum 2 years)

  • Billing records: 5 years (required by Spanish law)

  • Marketing consent data: until you withdraw consent

  • Cookie data: based on your chosen settings

7. Your GDPR Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Delete your data (“right to be forgotten”)

  • Restrict processing

  • Object to certain processing

  • Receive your data (data portability)

  • Withdraw consent at any time

To exercise your rights, contact us at:
+34 623 760 560

8. International Data Transfers

If we work with service providers outside the EU, we ensure GDPR compliance through:

  • EU adequacy decisions

  • Standard Contractual Clauses (SCCs)

9. Data Security

We implement appropriate technical and organizational measures to protect your data from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

Despite our efforts, no method of transmission over the internet is 100% secure.

10. Cookies

We use cookies for:

  • Essential website functions

  • Analytics

  • Performance

  • Marketing (only with consent)

For full details, see our Cookie Policy.

11. Complaints

If you believe your data rights have been violated, you may file a complaint with:

Agencia Española de Protección de Datos (AEPD)
www.aepd.es

12. Contact Us

For any privacy questions or requests:

MonkeyMediaWebs
Bonavista 2, Denia, 03700 Alicante
+34 623 760 560
info@monkeymediawebs.com